+44 7941 096130
+44 7941 096130

Privacy Policy

ECOPOINT SOLUTIONS LTD

Last updated: 19-06-2026

At ECOPOINT SOLUTIONS LTD, we take the protection of your personal data seriously. This privacy policy explains how we collect, use, store and protect your personal data when you visit our website. This policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR).

1. Data Controller

  1. The data controller responsible for the processing of your personal data is:
    • Company: ECOPOINT SOLUTIONS LTD
    • Address: 74 Hawthorn Road, GL51 7LY Cheltenham
    • Company registration number: VATIN: GB4136107304
    • Email: kontakt@ecopointsolutions.co.uk
    • Phone: +447941096130
  2. If you have any questions regarding our processing of your personal data, please do not hesitate to contact us at the email address above.

2. What Personal Data Do We Collect?

  1. We only collect personal data that you voluntarily provide through the contact form on our website. This includes the following information:
    • First name and surname
    • Email address
    • Phone number
    • Content of your message
  2. We do not collect any special category data (sensitive personal data) and we do not carry out any automated profiling or automated decision-making.

3. Purposes of Processing

  1. We process your personal data for the following purposes:
    • To respond to your enquiry submitted via the contact form
    • To contact you in order to provide a quote or answer to your request
    • To manage and keep records of enquiries received
  2. Your data will not be used for marketing, newsletters or any purpose other than those stated above without your explicit consent.

4. Legal Basis for Processing

  1. Our processing of your personal data is based on the following legal grounds:
    • Article 6(1)(b) UK GDPR – the processing is necessary to respond to your enquiry and, where applicable, to take steps prior to entering into a contract with you.
    • Article 6(1)(f) UK GDPR – we have a legitimate interest in managing and documenting enquiries from potential customers.

5. Recipients of Personal Data

  1. Your personal data is shared with the following recipients:
    • Google (Google Sheets): Information submitted through the contact form is stored in Google Sheets for internal administration of enquiries. Google acts as a data processor, and the processing is governed by Google’s Data Processing Amendment.
    • Email provider: Information submitted through the contact form is sent to our email address so that we can respond to your enquiry.
    • Hosting provider: Our website is hosted by seohost.pl. The hosting provider processes technical data (such as IP addresses) in connection with the operation of the website.
  2. We do not sell, disclose or transfer your personal data to any third parties other than those mentioned above.

6. International Data Transfers

  1. Some of the services we use (including Google Sheets and other Google services) may involve the transfer of your personal data to countries outside the United Kingdom, including the United States.
  2. Google is certified under the EU-U.S. Data Privacy Framework, and the UK Extension to the EU-U.S. Data Privacy Framework. Transfers are carried out on the basis of the UK adequacy regulations and Google’s International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, in accordance with Article 46 UK GDPR.
  3. We always ensure that an appropriate safeguard or transfer mechanism is in place before your data is transferred to a country outside the United Kingdom.

7. Retention Period

  1. We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected. Specifically:
    • Enquiries via the contact form: Data is retained for up to 6 months following your enquiry, unless a contractual relationship is established that requires a longer retention period (for example, documentation of an agreement).
    • Technical log files: Server log files (including IP addresses) are automatically deleted within 30 days.
  2. Once the retention period has expired, your data is deleted or anonymised.

8. Cookies

  1. Our website uses only strictly necessary cookies that are essential for the proper functioning of the website. These cookies do not require your consent under the Privacy and Electronic Communications Regulations 2003 (PECR).
  2. Strictly necessary cookies are used to:
    • Ensure the basic functionality of the website
    • Remember session information during your visit
  3. We do not use any cookies for analytics, statistics, advertising or tracking purposes.

9. Third-Party Services

  1. Our website uses the following third-party services, which may process technical data about you (including your IP address):
    1. Google Fonts: We use Google Fonts to display typefaces on our website. When you visit our website, your browser establishes a connection with Google’s servers to download the fonts. Your IP address may be transmitted to Google as a result. The legal basis is Article 6(1)(f) UK GDPR (legitimate interest in a consistent visual presentation). Further information: https://policies.google.com/privacy
    2. Google Maps: We integrate Google Maps to display the location of our business. When the map is loaded, technical data (including your IP address) is transmitted to Google. The legal basis is Article 6(1)(f) UK GDPR (legitimate interest in making it easy for customers to find our business). Further information: https://policies.google.com/privacy
    3. YouTube: We may embed YouTube videos on our website. When you play a video, a connection is established with YouTube’s (Google’s) servers, which may result in the transfer of technical data. Where possible, we use YouTube’s enhanced privacy mode (no-cookie embed). The legal basis is Article 6(1)(f) UK GDPR (legitimate interest in visually presenting our work). Further information: https://policies.google.com/privacy
    4. Facebook (links): Our website may contain links to our Facebook page. When you click on a link to Facebook, you leave our website and become subject to Facebook’s (Meta’s) privacy policy. We do not collect any data through these links. Further information: https://www.facebook.com/privacy/policy/
    5. Google Search Console: We use Google Search Console to monitor our website’s visibility in Google search results. Google Search Console does not collect personal data directly from visitors to our website. The service processes only aggregated and anonymised data relating to search queries and clicks.

10. Your Rights

  1. Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to our processing of your personal data:
    • Right of access (Article 15): You have the right to obtain confirmation as to whether your personal data is being processed and, if so, to access that data.
    • Right to rectification (Article 16): You have the right to have inaccurate personal data corrected.
    • Right to erasure (Article 17): You have the right to have your personal data deleted in certain circumstances.
    • Right to restriction of processing (Article 18): You have the right to request the restriction of the processing of your data.
    • Right to data portability (Article 20): You have the right to receive your personal data in a structured, commonly used and machine-readable format.
    • Right to object (Article 21): You have the right to object to processing based on legitimate interest (Article 6(1)(f)).
  2. To exercise your rights, please contact us at [[E-MAIL]]. We will respond to your request within one calendar month.

11. Complaints to the ICO

  1. If you are not satisfied with our processing of your personal data, you have the right to lodge a complaint with:
    • Information Commissioner’s Office (ICO) Wycliffe House, Water Lane Wilmslow, Cheshire SK9 5AF
    • Telephone: 0303 123 1113
    • Website: www.ico.org.uk
  2. We would, however, recommend that you contact us directly first so that we can try to resolve the matter.

12. Changes to This Privacy Policy

  1. We reserve the right to update this privacy policy. In the event of significant changes, the updated version will be published on our website with the date of the latest update indicated. We encourage you to review this page periodically for any changes.

13. Contact

  1. If you have any questions or comments regarding this privacy policy, please contact us:
    • Company: ECOPOINT SOLUTIONS LTD
    • Address: 74 Hawthorn Road, GL51 7LY Cheltenham
    • Company registration number: VATIN: GB4136107304
    • Email: kontakt@ecopointsolutions.co.uk
    • Phone: +447941096130
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